B2B environments need to adopt a "capability mindset" when it comes to formulating and executing their digital strategy. Businesses are increasingly under pressure to identify, realize and deliver value-add digital capabilities that help streamline and optimize buyer & seller interactions.
No longer can organizations afford to fall into the "platform-purchase-trap" and run a RFP process to merely select a new e-commerce platform and vendor in hope of achieving those levels of digital capacity that are demanded by customers and trading partners alike. Acquiring any given platform alone won't create the desired business impact.
Instead, organizations need to include people, platform, processes, partnerships, and business priorities into their digital transformation approach and tie every single one of these dimensions back to technology choices, organizational structure (i.e. vertical teams) and to the overarching digital ecosystem architecture. Crafting successful Digital Strategy, more than ever, has become a matter of Technology Strategy combined with a deep understanding of what drives differentiation and has the power to enable new business models.
We assist organizations to re-think how they approach the B2B commerce transformation journey to achieve success.
Xngage offers the following consulting services using a variety of tools to help our clients modernize, digitize, and advance their organizations:
Audience Surveys & Market Research
Requirements Gathering and Customer Journey Maps
Business Process Modelling (BPM)
Digital Ecosystem Architecture
Platform and Vendor Selection
Return on Investment (ROI) Modelling
Product Content Strategy (PIM)
Organizational Agility Consulting
Working with Xngage has been an exceptional experience. Their team is full of good people who are moral and ethical, and we couldn’t have picked a better company with whom to partner. They are smart, diligent and focused. They blend expertise in technology with a practical business approach. When we work together there is no ego, drama or issues. They communicate openly and honestly in the spirit of discovering what is best based on the agreed upon goals/strategy.
Digital Strategy Lead Wholesale Distributor for Building Materials
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